At Petcha we sell the premium quality products with fabulous designs. However, we offer a 14-day return policy. In order to qualify for full refund, the item must be in its original condition including intact packaging within 14 days of receipt.
IMPORTANT - You must first Contact Us to organise a return. We must issue you a return number and return address before you can send back any items. We will not be able to refund you without the correct return number and return address.